Tools I Wish Existed, Part 1: Placebook

I've been playing with Platial this week to see if it can give me the functionality I've been wanting for the past year, for geographic bookmarking. I've been playing around with this concept of "Placebook" for some months now, which would be a Facebook app to allow me to bookmark places I want to remember (via my mobile), tag them with metadata like "quiet drink" and "business meeting", share them with only my Facebook friends (or keep them entirely private), and recall them on my mobile when I'm wandering around trying to remember "where that great little bar was that thingy took me to that time when we had the fish. You know?" I'm very happy to say that Platial looks pretty neat and doesn't get bogged down in shackling my places to "official information" such as Google local or UGC venue data - which means I can actually call things "My house" and "The tree where I had my first kiss" and so on. Great news for all you psychogeographers (or "neogeographers") out there. It's also a good interface and seems sufficiently playful, despite some slight clunkiness with the categories and geo-location stuff. (I haven't yet checked what they're using for location data, but I'm really hoping it's the lovely Geonames.)

The bad news though is that, like all these sites, they insist on sharing. I've been saying for a while now that there are some commodities that don't follow the usual rules of the social web, specifically all those which are limited in quantity, such as physical space, or trendspotting. I've been rather ponderously calling this the esoteric web, which simply means any information which needs to be kept secret from the many and shared amongst the few. Put simply, if you tell everyone about your favourite restaurant, the next week you can't get a table. And I definitely don't want to tell everyone else where I live, or where I had my first kiss. Social sites like Trusted Places tend to be full of places we like, but rarely places we love.

So please, dear Platial, here's what I want for Christmas:

  • let me add private bookmarks that only I, or selected loved ones, can see the places that are important to me;
  • plug yourselves into the Facebook/Open Social thang so I can use my existing networks to control my sharing, rather than creating yet more blasted online "buddies"; and
  • give me a nice neat mobile app so I can bookmark places on the move, and find them again quickly when I'm lost in Soho again and my date is shouting at me.

Come on, you know it makes sense. Please don't make me have to build it myself, I've got too much to do already.

Reinventing membership

I've just been invited to become a fellow of the RSA, and the work I've been doing with them on reinventing their fellowship networks, combined with some very stimulating ideas from David Wilcox, has got me thinking again about the concept of membership. David's point is an important one: in an increasingly networked and interconnected society, membership organisations must transform themselves if they are to continue to add value to their members. The big question now is how will they need to change? When it is increasingly simple (and usually free) to join new communities and connect with like-minded people, which aspects of existing membership offerings will remain valuable, and which are becoming rapidly out of date?

Clearly the thing which has lost much of its value is access to people. Once upon a time you might pay for membership of a club to meet the people therein. Now, you meet the people first, and then consider joining. In the case of the RSA, I know many of the fellowship already, and I'm active in many of the networks discussions, so the incentive for joining seems somewhat muted. The current question that's vexing us about the RSA Networks platform is how open it should be to non-fellows: if non-fellows can join in, then how are we adding value to fellowship? But if only fellows can join the discussions, can innovation thrive in a closed network?

I like lists, so I thought I would propose the following reasons for joining a (paid-for) membership organisation:

  1. Access to resources: although information is infinitely replicable, access to physical resources is just as restricted as ever. Organisations offering access to physical space, or to events and services offered within physical space, this scarcity of availability can justify the membership fee. In other words, if only a few can get in, it's often worth paying to be one of the few.
  2. Personal prestige: if membership is awarded on some basis of exclusivity or personal merit, then becoming a member can act like a personal brand, a short-hand way of evidencing your quality. Rather like a qualification, but without all the hard work. As it becomes easier to meet new people, discriminating between them becomes more important - so this sort of membership may be a growth area in the future.
  3. Formalising the relationships: you get what you pay for, they say, and so if you really need certain levels of interaction with people in your networks, sometimes it's worth paying for someone to organise them. Organisations that can provide a solid programme of activities, opportunities, ideas and connections can charge for the work they do, and in many cases this can provide excellent value for money.
  4. Pledge support for a cause: this for me is the most interesting one. As my friend Paul Youlten says of social networks, "what's in it for me, and what of me is in it?" Increasingly we seem to be paying money to support the organisations which we've already joined. "Members" and "supporters", at least for charitable societies like the RSA, are becoming more and more blurred. So perhaps membership organisations can increase their value by becoming more open?

There are the beginnings of a very interesting debate here. David has a compementary list on his blog, and check out the comments for follow-up posts and discussions too, as well as in the RSA fellowship networks too. I hope all these locations will provide a useful space for working out some of this stuff.

In the meantime, I shall of course also be considering the RSA's very kind invitation. But as I consider "what's in it for me" in joining the RSA, I'm also noticing how much of me is already "in it". I know many of the fellows, I attend their events, I know many of the staff - and that sense of openness makes me feel much more like joining than if the doors were closed to me. Perhaps this could be an interesting social experiment - I'll let you know how I get on.

The Future 500

I'm in the Observer today, as one of the Future 500 "rising stars" to watch for the future. Well, strictly speaking I'm in the "next 400" (under Science and Innovation) for those who didn't get a full biog in the main supplement, but it's still very flattering to be part of a list that includes such impressive names as Geoff Mulgan, Joanna Shields, Richard Reed and Seedcamp's own Ryan Notz. My mum is very proud of me, and I'd like to thank the Academy etc. etc.

Interestingly, inclusion in the Future 500 comes with access to a network website where I can interact with other "ones to watch" online, meet, swap ideas and plot world domination together. The "exclusive network" is an increasingly prevalent phenomenon these days, and something which I'm increasingly being asked about as a consultant. Harnessing the power of a community to take action and solve problems is becoming a key theme in my work. But it also prompts me to ask: in an age of endless networking and connectivity, are these "gated communities" now more valuable than the open networks?

The work I've been doing for the RSA also raised this issue of "openness", which is a particularly thorny issue for a members club intent on fostering innovation. My natural inclination is towards being open and collaborative because I believe that is where new ideas are born, so is joining a members' club a betrayal of those principles? And how does money fit into all this?

There is undeniable value in being part of something that is only for a privileged few. In an age where much information is freely available, people invest huge amounts of time and money on getting the latest, up-to-the-minute, exclusive information on everything from new music to financial news. In fact, being the first person to circulate something new has become so integral to our social self-expression that marketeers are tapping into it to sell chocolate. But in the midst of all these overlapping networks and communities, are new forms of social exclusion being created?

So, how can the internet retain the open, collaborative spirit which made it great, whilst still tapping into the power and possibilities of the esoteric web? And is who you know, and what they can tell you (before it hits the mainstream), actually the new social currency? Are we all cultural insider traders now?

I'll ask the Future 500. And then, if you're good, I might tell you...